One of the most common complaints we’ve seen is that the cooling fan blocks the HDMI port.

In most cases, the real issue is that the wrong product was chosen due to a misunderstanding of the console model.

Because there are now several different models of the PS5 console on the market, and some customers may find it difficult to accurately identify which one they own. This can lead to incorrect orders, customer complaints and unnecessary returns.

To help you avoid this, we've put together a few simple tips to help you quickly recognize your PS5 model and choose the right product:Here’s a simple guide to help you identify your model by looking at the side panel of your console:

• PS5: No dividing lines — seamless full panel
• PS5 Slim: One horizontal line — panel is split into two layers
• PS5 Pro: Three horizontal lines — more layered and bold appearance

✅ If your console is PS5 (no dividing lines on the side panel), please choose our PS5 Cooling Fan or PS5 Cooling Station – see image below.

✅ If your console is PS5 Slim (one horizontal line across the side panel), please choose our PS5 Slim Cooling Fan – see image below.

✅ If your console is PS5 Pro (three horizontal lines with a layered look), please choose our PS5 Pro Cooling Fan – see image below.

Need help? Feel free to message us — we’re happy to assist you in picking the right one!

Before your order arrives, please confirm your Switch console model to ensure you receive the right product and avoid compatibility issues.

There are currently three models of the Nintendo Switch: Switch, Switch OLED, and Switch Lite.

Many customers mistakenly buy the wrong product because they don’t clearly know which model they own. To help you avoid this,

Here’s a simple guide to help you identify your model by looking at the side panel of your console:

• Switch: Wide screen bezel, detachable controllers.
• Switch OLED: Thinner bezel, bigger and brighter screen, wide kickstand.
• Switch Lite: Smaller, one-piece design, non-detachable controls, no dock port.

✅ If you have a Switch Lite, please choose our Switch Lite Case – see image below.

✅ If you have a Switch OLED, please choose our Switch OLED Case – see image below.

⚠️ If you have a regular Nintendo Switch (with detachable controllers and a wide bezel), we’re sorry — we currently do not offer a case for this model.

Need help choosing? Don’t hesitate to reach out. We’re here to help!